Shipping & Returns
COVID-19
Due to Covid, Shipments may take longer.
Shipping
| AUSTRALIA | Free Shipping Above $50 AUD |
$10 | |
| OR | |||
| WORLDWIDE | Free Shipping Above $100 AUD |
$20 | |
| Express Shipping $15 | |||
Bondi Lash Lab ships from Melbourne, Australia Shipping costs are Non-Refundable.
Pre-Sale Items will be shipped as per Pre-Sale conditions.
Express shipping $15.
If other items are purchased along with pre-sale items these will be shipped once pre-sale conditions have been met. To prevent delays please put through seperate orders.
Pre-Sale Items will be shipped as per Pre-Sale conditions.
Express shipping $15.
If other items are purchased along with pre-sale items these will be shipped once pre-sale conditions have been met. To prevent delays please put through seperate orders.
Returns and Guarantee
We stand behind our products, and the satisfaction of our customers is our top priority.
We don't refund any postage expenses.
OUR GROWTH SERUMS HAS A GROWTH GUARANTEE
We don't refund any postage expenses.
OUR GROWTH SERUMS HAS A GROWTH GUARANTEE
Growth Guarantee
We have great confidence in our products. That means if you don’t get results you will get your money back!
FOR ALL OUR GROWTH PRODUCTS
Growing lashes or brows is a process, and it doesn’t happen overnight. Also, hair growth may vary from person to person. Some may respond quicker to the active ingredients, while others are slower to grow.
Growth Claim Back!
Growth products 90 day use recommendation, you are eligible for our Growth Guarantee! Simply follow these 5 steps to qualify for a refund:
1.Take a photo of your eyelashes/eyebrows the day of your 1st application with photo time stamp.
2. Complete a 30 day consecutive and take a picture with photo timestamp.
3. Complete 60 days & 90 day consecutive application and take a picture with photo timestamp.
4. Email info@bondilashlab.com with proof and heading Growth Claim back!
5. Allow 3 business days for your application to be processed. Once processed, you will receive an email. For more information, please read our terms and conditions.
Cancellations & Changes
Please contact immediately for changes or cancelations. Once the order has been processed we are unable to make any changes.
We will do our best to accommodate any change once orders have been packed or shipped these then cannot be cancelled.
FOR ALL OUR GROWTH PRODUCTS
Growing lashes or brows is a process, and it doesn’t happen overnight. Also, hair growth may vary from person to person. Some may respond quicker to the active ingredients, while others are slower to grow.
Growth Claim Back!
Growth products 90 day use recommendation, you are eligible for our Growth Guarantee! Simply follow these 5 steps to qualify for a refund:
1.Take a photo of your eyelashes/eyebrows the day of your 1st application with photo time stamp.
2. Complete a 30 day consecutive and take a picture with photo timestamp.
3. Complete 60 days & 90 day consecutive application and take a picture with photo timestamp.
4. Email info@bondilashlab.com with proof and heading Growth Claim back!
5. Allow 3 business days for your application to be processed. Once processed, you will receive an email. For more information, please read our terms and conditions.
Cancellations & Changes
Please contact immediately for changes or cancelations. Once the order has been processed we are unable to make any changes.
We will do our best to accommodate any change once orders have been packed or shipped these then cannot be cancelled.