FAQs

Everyone involved in the delivery process strictly adheres to all the rules and regulations with regards to Covid 19, and strictly follows all the hygiene and social distancing protocols.
Due to the worldwide restrictions imposed due to Covid, there might be a delay in certain shipping orders. Delays or lost in transits will be assessed on a case by case.

Once you place an order with us, you will receive an email within 24-48 hours confirming your purchase! Once your product(s) is out for shipping, you can track your order using the tracking code provided in the email.

Please contact us immediately for changes or cancellations. Once the order has been processed, we will not be able to make any changes.

To find out whether you are eligible for a refund, visit our Returns and Guarantee page for more information.

We offer the Growth Guarantee! if you are not satisfied with our products after a specified time period, we give you your money back!
Want to know more about the Growth Guarantee? Head over to our Growth Guarantee policy.

Our brow gel is made with 100% natural ingredients like - Coconut oil, Jojoba seed oil, Vitamin E, Cacao seed oil which ensure the best results for you. These ingredients help to condition your brows and dry quickly, preventing stickiness or flaking

All our products are 100% natural and are made with top-quality ingredients with no side effects for the best results. We also take pride in being an Australian brand, and we ensured that all our products are perfect for your care before launching them.